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First REAL ISOU Podcast

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December 12, 2006 03:22 PM PST

My first real shot at podcasting. A little nervous at times, but it's all me.

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David Anderson is one of the Top Call Center Consultants in the world, and is the founder of The Utopia Group, one of the Top Call Center and Business Management companies in Central America. The Utopia Group is known as an innovative organization which leads the region in technology initiatives. The Utopia Group Mr. Anderson is considered by some as one of the founders of Costa Rica's Technology industry, having founded the first international call center in the country and the region. Anderson is also a sometimes controversial and popular blogger, technology writer, motivational speaker and corporate trainer, specializing in Customer Service and Management themes. Also known as a Technical visionary, Anderson has been responsible for helping to promote wireless and handheld technology through alliances with companies like Palm, HP, Motorola and others. Anderson and the Utopia group were responsible for installing the first public wireless network in Costa Rica, and for helping to popularize the technology. Anderson has consulted with companies like Cafe Britt, ITS, GBM corporation and other giants of technology and commerce in Costa Rica. He has also allied with companies like Cisco, Intel, IBM, Motorola and Sony Ericcson, to elevate technology awareness in Costa Rica and the region. Anderson grew up in Los Angeles, where he attended George Washington and Metropolitan High Schools, Los Angeles Southwest College and The University of Southern California. He is a member of Phi Beta Sigma Fraternity, and the Ancient and Accepted Scottish Rite Masons, and belongs to a number of other social and professional organizations. Anderson is also a member of the Cisco Systems Global Consulting Network, and several other consulting alliances. Anderson is responsible for founding Call Centers in Costa Rica, Guatemala, Africa, Australia, Mexico and Europe.

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